Shipping and Delivery Policy

Welcome to DankVapeSuppliers.com! We are committed to providing you with the best products and customer service. Below are the details of our shipping and delivery policy to ensure you have a smooth shopping experience.

Processing Time

Order Processing: We process orders within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Order Verification: All orders undergo a verification process to ensure accuracy and prevent fraud. This may slightly extend the processing time.

Shipping Methods and Times

Standard Shipping: Deliveries typically take 5-7 business days.
Express Shipping: Deliveries typically take 2-3 business days. An additional charge applies for express shipping.
International Shipping: Delivery times vary based on the destination country. Typically, international shipping takes 10-20 business days.

Shipping Rates

Domestic Shipping: We offer free standard shipping on all domestic orders over $50. For orders under $50, a flat rate of $5.99 applies.
Express Shipping: A flat rate of $19.99 applies for express shipping within the USA.
International Shipping: Shipping rates vary based on the destination country and will be calculated at checkout.

Tracking Your Order

Once your order has shipped, we will send you a confirmation email with tracking information. You can track your order using the provided tracking number on the carrier’s website.

Shipping Restrictions

PO Boxes: We do not ship to PO Boxes. Please provide a valid residential or business address.
Age-Restricted Products: Certain products require age verification upon delivery. Ensure someone of legal age is available to receive the package.

Delays and Issues

While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather, customs processing, or carrier delays. If your order is significantly delayed, please contact our customer service team at sales@dankvapesuppliers.com for assistance.

International Duties and Taxes

International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient. Please check with your local customs office for more information.

Damaged or Lost Packages

Damaged Packages: If your package arrives damaged, please contact us immediately at sales@dankvapesuppliers.com with your order number and photos of the damage.
Lost Packages: If your package is lost in transit, please contact us, and we will assist you in filing a claim with the carrier.

Contact Us

For any questions or concerns regarding shipping and delivery, please reach out to our customer service team at info@dankvapesuppliers.com. We are here to help and ensure your shopping experience is satisfactory.

Thank you for choosing DankVapeSuppliers.com! We appreciate your business and look forward to serving you.